PRIVACY POLICY
I. Introduction
Welcome to the ZFMK Creative Firm website (www.zfmkcreative.com). We are committed to protecting the privacy and personal data of our clients and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website and services. By using our website and services, you consent to the collection, use, and processing of your personal data as described in this Privacy Policy.
We understand the importance of respecting your privacy and are committed to complying with the General Data Protection Regulation (GDPR) and all applicable data protection laws. If you have any questions or concerns about our collection, use, and protection of your personal data, please do not hesitate to contact us at info@zfmk.cf.
II. Collection of Personal Data
We collect personal data from our clients and website visitors in a number of ways, including through forms, subscriptions, and third-party applications.
Online store: We collect personal data such as name, email address, and billing information when you make a purchase through our online store. This information is used to process your order and keep you updated on the status of your purchase. It may also be used to send you updates on similar products or services in the future.
Blog: If you create an account to leave comments on our blog, we will collect your name and email address. This information may be used to send you updates on new blog content.
Subscribe form: When you sign up to receive emails from us, we collect your name and email address. This information is used to send you an email with a more thorough form requesting additional information about your preferences for correspondence. This secondary form information, along with your name and email address, may be transferred to our database for future correspondence.
Contact form: When you fill out our contact form, we collect your name, email address, and any other information you provide. This information is used to respond to your inquiry and may be transferred to our database for future correspondence.
“Work With Us” and “Book a Time” buttons: When you click on one of these buttons, you will be directed to a third party application where you will be asked to provide your name, email address, and any other relevant information. This information is used to set up a virtual meeting with us and may be transferred to our database for future correspondence.
III. Use of Personal Data
We use the personal data collected from our clients and website visitors for the following purposes:
To process and fulfill orders and requests: We use your personal data to process your orders and requests, including payment processing and delivery of goods and services.
To send emails and updates on our services and products: If you have subscribed to receive emails from us, we will use your personal data to send you updates and information about our services and products.
To respond to inquiries and requests for information: If you have contacted us through our website or through other means, we will use your personal data to respond to your inquiries and requests for information.
To improve the functionality and user experience of our website: We may use your personal data to analyze and improve the functionality and user experience of our website.
To better understand and serve the needs of our clients and website visitors: We may use your personal data to better understand the needs of our clients and website visitors and to tailor our services and products accordingly.
We process your personal data on the legal basis of our legitimate interests in providing our services and products to you, as well as to improve and optimize our website and business. In certain cases, we may also process your personal data on the basis of your consent, which you may withdraw at any time.
IV. Protection of Personal Data
At ZFMK Creative Firm, we take the protection of your personal data seriously. We have implemented appropriate technical and organizational measures to protect the personal data we collect from unauthorized access, disclosure, alteration, or destruction.
Our website is hosted on Squarespace, which has implemented measures to help us comply with the General Data Protection Regulation (GDPR) and EU/UK cookie requirements. This includes the use of secure servers and encryption to protect the transmission of personal data.
We also use Zoho CRM to store and process personal data, which has implemented measures to ensure the security and confidentiality of the data.
In addition, we have implemented strict internal policies and procedures to ensure that only authorized personnel have access to personal data, and that all personal data is handled in a secure and confidential manner.
We also use third party service providers to assist us with certain functions, such as email marketing and virtual meetings. These service providers are carefully selected and are required to adhere to strict data protection standards.
If you have any questions or concerns about the protection of your personal data, please do not hesitate to contact us at info@zfmk.cf.
V. Access and Control of Personal Data
As a client or website visitor, you have the right to access and control your personal data. You may request a copy of your personal data that we hold, and you may request that we rectify, erase, or restrict the processing of your personal data. You may also withdraw your consent for the processing of your personal data at any time.
To exercise these rights, please contact us at info@zfmk.cf. We will respond to your request within a reasonable timeframe and, in any case, within the time frame required by law.
Please note that we may need to verify your identity before processing your request. We will do our best to accommodate your request, but we may be unable to fulfill certain requests due to legal or technical reasons. If we are unable to fulfill your request, we will explain the reasons for our decision.
We will not charge you for exercising your rights unless your request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee or refuse to fulfill the request.
VI. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. When we make significant changes to this Privacy Policy, we will notify you by posting a notice on our website or by sending you an email. We encourage you to review this Privacy Policy regularly to stay informed about our collection, use, and protection of your personal data.
If you have any questions or concerns about the changes to this Privacy Policy, please do not hesitate to contact us at info@zfmk.cf.
VII. Contact Information
If you have any questions or concerns about our collection, use, or protection of your personal data, please do not hesitate to contact us at info@zfmk.cf.
If you would like to make a complaint about our handling of your personal data, you may contact the appropriate supervisory authority in your country. In the United States, this is the Federal Trade Commission. In Sweden, this is the Datainspektionen.